FAQ

Sizing

As we are a multi-brand business the sizing between each brand will differ.  Please see detailed sizing guide for the piece you are interested in the description.

Return or Exchange

Please use the sizing chart in each item to carefully select the size of your purchase. We would be happy to exchange an item for a different size should you find it does not fit your dog once the item is received.  Please ensure the item is unused and all original packaging and tags are intact.  However, given we are a small business we ask you to send back the item at your own expense and we will send you the replace item free of charge.  If the item or size you want to exchange is no longer available we can issue with a shop credit.

Any faulty item will be replaced or refunded at our expense.

Shipping

We have flat rate shipping of $8.95 to post most Australian locations. If you live in a remote area our courier does not cover we will contact you to discuss options.  International shipping is available to United Kingdom and most of United States of America. Free domestic shipping is applicable to all orders of $150.